MAIQQ e-shop PRIVACY POLICY

 

We are MAIQQ e-shop and we process your personal data as joint controllers. This means that we are jointly responsible for how we process and protect your data.

We will use your data (collected online or in person), among other purposes, to manage your purchases of products or services, to respond to your queries, and, if you wish, to send you our customized communications.

We have legal standing to process your data for various reasons. The main reason is that we need to process your data to perform the contract that you accept with us when you make a purchase or enjoy any of our services or functionalities. We also use your data for other reasons, for example, to respond to your queries.

We share your data with service providers who provide us with assistance or support (financial institutions, delivery partners).

The time for which we will keep your data will depend on the purposes for which we process them, as explained below:

Purpose	Time for which the data are kept
1. Development, performance and execution of the purchase or services contract	We will process your data for the time necessary to manage the purchase of the products or services that you buy, including potential returns, complaints or claims related to the purchase of the product or service in question. Sometimes, we will only process the data until the time when you decide, as is the case of payment (card) data that you requested us to store for future purchases (where this feature is available).
2. Customer Support	We will process your data for the time necessary to meet your request or application.

Notwithstanding the fact that we will process your data for the time strictly necessary to achieve the purpose in question, we will subsequently keep them duly stored and protected for the time during which liability may arise for their processing, in compliance with legislation in force from time to time. Once each of the potential actions is time-barred we will proceed to delete the personal data.

You have the right to access, rectify or delete your personal data. In certain cases, you are also entitled to other rights, such as, for example, to object to us using your data, or to transferring your data.